Email Forwarding

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Details

  • Description: An active City Council staffer typically misses emails to his City account because that account is difficult to check from his iPhone. He instead gives constituents his personal email address. We explained how to set up email forwarding, so that he would also see the internal emails on his phone.
  • Impact: Reduces response time for questions sent to the city email address.
  • Tags: quick win

Milestones

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